Privacy & Terms

How ChatNeuroMD® handles your information.

Who runs ChatNeuroMD®

ChatNeuroMD® is owned and operated by Special Brains Paediatric Specialist Services Ltd, which is registered with the Information Commissioner's Office (ICO) and is the data controller.

Company number: 12259650 (registered in England and Wales)

Contact us

If you have any questions about your data or this policy, contact us at info@special-brains.com.

Where your data is hosted

The app is hosted on Base44, which processes data on behalf of Special Brains Paediatric Specialist Services Ltd.

How your information is used

Information entered is used only to provide the app's educational features and is never sold or shared for marketing.

Your rights

You can ask to see, download or delete your data at any time by emailing info@special-brains.com.

Children and young people

Young people under 13 should use the app with a parent or carer.

Educational use only

ChatNeuroMD® is an educational resource and does not provide diagnosis, assessment or medical advice.

Cookies

ChatNeuroMD® uses only essential cookies needed to keep you signed in and for the app to function. We do not use advertising or third-party tracking cookies.

Subscriptions & refunds

Subscriptions are billed monthly or annually through our payment provider and renew automatically until cancelled. You can cancel at any time and will keep access until the end of your current billing period.

If you cancel, no further payments are taken and refunds are not normally given for part-used periods. If you believe a charge was taken in error, contact us at info@special-brains.com and we will review it. Statutory rights under the Consumer Contracts Regulations are unaffected.